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Your new AI employee

AI employees
that do the work.

AI employees that talk to customers, qualify leads, execute workflows, update your systems, and hand off to your team when a human is needed.

AI employees that do the work.

Talk. Understand. Act. Escalate when needed.

What happens in this sequence

  1. A customer asks to book an appointment over messaging.
  2. The AI employee reads the intent as appointment booking, at 98% confidence.
  3. It offers real availability and confirms the customer’s choice.
  4. It qualifies the lead and writes the record: status qualified, lead score 94, intent high, next action book appointment.
  5. It books the 4:00 PM appointment and sends the invite.
  6. It runs the rest of the workflow: confirmation message, then a follow-up scheduled in three days.
  7. When the customer asks for a policy exception, the AI employee recognises the request is outside its authority and hands the conversation to Alex, a human colleague, with full context.
Beyond replies

They don’t just answer.
They get things done.

Exatyl AI employees understand what customers need, decide what should happen next, and take action across the systems your business already uses.

Understand

Know what the customer actually wants.

AI employees understand intent, context, conversation history, and the information your business provides.

Inbound messageWhatsApp

I'm looking for something suitable for my family, preferably this weekend.

10:24 AM
AI understandingUnderstood
Intent
Product inquiry
Timing
This weekend
Customer
High intent

Decide

Know what should happen next.

Based on the conversation, business rules, and available information, the AI employee determines the next action.

DecisionResolved
Customer intent
High
Qualification
Complete
Next action
Book appointment
Confidence0%

Act

Then actually do it.

Update your CRM, book the appointment, trigger the workflow, send the follow-up, or bring in a human when needed.

Actions taken3 completed
  • CRMUpdated
  • CalendarAppointment booked
  • Follow-upScheduled
  • Human handoffNot required
The capability
  1. Understand
  2. Decide
  3. Act
The work
  1. Customer
  2. AI employee
  3. Business action

Answering is the easy part. An Exatyl AI employee does the work.

What they can do

One employee.
Many jobs.

Your AI employee can handle conversations, qualify opportunities, execute workflows, keep your systems updated, and bring in your team when human judgment matters.

01

Customer conversations

Talk to every customer.

Answer questions, understand context, and keep conversations moving across the channels your business uses.

Customer conversationLive

Hi, I'm interested in your premium plan.

10:02 AM

Happy to help. What are you looking to accomplish?

10:02 AM

WhatsApp · web chat · email

02

Lead qualification

Know who's ready to buy.

Ask the right questions, identify intent, qualify leads, and pass the right opportunities to your team.

Lead qualificationScoring
Lead score
94
Intent
High
Qualification
Complete
Next action
Sales follow-up
03

Appointment booking

Book the next step.

Check availability, schedule appointments, send confirmations, and keep customers informed.

Appointment bookingTomorrow
    11:30 AMAvailable
    2:30 PMTeam review
    4:00 PMAppointmentSarah Khan · 45 min
BookedConfirmation sent
04

CRM updates

Keep your systems current.

Capture important conversation details and update customer records without manual data entry.

CRM updatesWriting

Sarah Khan

Status
Qualified
Lead score
94
Last interaction
Just now
Next action
Appointment
CRM updatedNo manual entry
05

Follow-ups

Follow up without thinking about it.

Schedule the next touchpoint automatically so promising conversations don't disappear.

Follow-upsScheduled

Tomorrow · 10:00 AM

Send appointment reminder

Email + SMS

Queued the moment the conversation ended — nothing waiting on someone to remember it.
06

Workflow execution

Turn decisions into actions.

Trigger the next step automatically across the workflows your business relies on.

Workflow executionRunning
  1. Customer message
  2. AI decision
  3. CRM
  4. Calendar
  5. Confirmation
  6. Follow-up
07

Customer support

Resolve the routine.

Answer common questions, provide information, handle routine requests, and escalate when something needs a human.

Customer supportTicket #4417

Can you resend my invoice for March?

2:15 PM

Sent it to the email on your account just now.

2:15 PM
ResolvedNo escalation
08

Human handoff

Know when to bring in a human.

When a situation needs human judgment, the AI employee hands over the conversation with the relevant context intact.

Human handoffEscalated
  1. AI employeeContext gathered
  2. Human requiredOutside policy scope
  3. Team notifiedRouted to customer success
  4. Alex joinedFull thread handed over

The AI employee stays on the thread, so Alex picks up with the full history rather than starting the conversation again.

Ava

AI employee

Working
Now handling01 / 08

Customer conversations

One employee.
Every conversation.
Every workflow.

Exatyl gives businesses AI employees that can communicate, qualify, act, and escalate across the work that matters.

  1. Customer
  2. AI employee
  3. Conversation
  4. Decision
  5. Action
  6. Business
Watch it work

One message. The work gets done.

A customer starts a conversation. Your AI employee handles what happens next, from understanding intent to completing the workflow.

Standing by

Live workflow

One request, start to finish.

Ava

AI employee · Northwind Clinic

Idle
Live workflowSarah Khan · WhatsApp

Ava is signed in and watching the inbox.

Nothing has happened yet. Keep scrolling and a customer will start a conversation.

Waiting for a message

Hi, I'd like to book an appointment for tomorrow.

4:11 PM

Absolutely. I can help with that. I have 11:30 AM and 4:00 PM available. Which works better?

4:11 PM

4 PM works.

4:12 PM

Perfect. I'll take care of that.

4:12 PM
Intent
Appointment booking
Date
Tomorrow
Preferred time
4:00 PM
Customer
Sarah Khan
Intent understoodRead from the message
Customer
Sarah Khan
Intent
High
Qualification
Complete
Lead score
94
QualifiedLead qualification complete
Next action

Book appointment

Reason
Customer request confirmed
Availability
4:00 PM
Status
Ready to book
Decision made

Sarah Khan

Status
Qualified
Lead score
94
Intent
Appointment
Last interaction
Just now
Next action
Appointment
CRM updatedNo manual entry.

Tomorrow

Dr. Meera Rao

  • 11:30 AMAvailable
  • 2:30 PMTeam review
  • 4:00 PMAppointmentSarah Khan · 45 min
BookedConfirmation sent
Follow-upScheduled

Tomorrow · 10:00 AM

Send appointment reminder

Workflow completeNothing left queued
Work completed
  • Customer qualified
  • CRM updated
  • Appointment booked
  • Confirmation sent
  • Follow-up scheduled
Team involvementHandled automatically.

Can you make an exception to the policy?

4:13 PM
Human required
  • Context preserved
  • Team notified
  • Alex joined

Alex joined the conversation.

The AI employee stays on the thread, so the team can continue with the full context.

From the first message to the finished task.

That’s the difference between an AI that answers and an AI employee that works.

Built for your business

Different businesses.
The same ability to do the work.

Configure an AI employee around the conversations, knowledge, workflows, and handoffs that matter to your business.

01

Real estate

Property enquiries answered, viewings scheduled, and the agent brought in when it matters.

Exatyl AI employee

Example workflow

Working
Business contextReal estate

Hi, is the 3-bedroom apartment still available? I'd like to see it this weekend.

Yes, it's available. I can arrange a viewing. Would Saturday at 11 AM or 2 PM work better?

Understand
Property inquiry
Qualify
Buyer intent
Action
Schedule viewing
System
CRM updated
Handoff
Agent notified
02

Solar energy

Rooftop enquiries answered, bill and roof details captured, and the site survey booked.

Exatyl AI employee

Example workflow

Working
Business contextSolar energy

Hi, I want to put solar panels on my house. What will it cost?

Happy to help. What's your average monthly electricity bill, and is the roof RCC or metal sheet?

Understand
Rooftop solar enquiry
Qualify
Bill size and roof type
Action
Site survey booked
System
Lead record updated
Handoff
Engineer notified
03

Healthcare

Scheduling and administrative messages only — no clinical advice, and staff step in when needed.

Exatyl AI employee

Example workflow

Working
Business contextHealthcare

I need an appointment with a dermatologist.

I can help you schedule one. What day would you prefer?

Understand
Appointment request
Action
Check availability
System
Appointment record
Handoff
Staff when required
04

Automotive

Test drive enquiries answered, purchase intent read, and the salesperson notified.

Exatyl AI employee

Example workflow

Working
Business contextAutomotive

Is the new SUV available for a test drive this weekend?

I can help arrange that. Which day works better for you?

Understand
Test drive inquiry
Qualify
Purchase intent
Action
Book test drive
System
Lead updated
Handoff
Salesperson notified
05

Professional firms

Requirements understood, opportunities qualified, and the team brought in to take it forward.

Exatyl AI employee

Example workflow

Working
Business contextProfessional firms

I'd like to know if your team can help with our business automation.

Absolutely. I can ask a few questions to understand what you're looking to automate.

Understand
Business requirement
Qualify
Opportunity
Action
Discovery call
System
Lead created
Handoff
Team notified
One AI employee
  • Different customers.
  • Different conversations.
  • Different workflows.

Built around the way your business works.

Configure the employee around your knowledge, workflows, systems, and the moments where your team needs to step in.

Pricing

One setup fee, then a monthly subscription.

No per-seat pricing and no long lock-in. You can stop at the end of any month.

Starter

Rs 15,000/ month

Plus a one-time setup of Rs 25,000

  • Up to 400 new leads a month
  • Full conversation handling and booking
  • Lead database and team alerts
  • Handover to your staff

Growth and Scale

Custom

Priced on your numbers

Higher volumes, multiple locations, several staff members handling handovers, and custom workflows.

Get a quote

WhatsApp conversation charges are set by Meta and billed to your own account directly, so you always pay Meta's rate with nothing added on top.

Questions, answered

Everything you need to know.

How the AI employee works, how WhatsApp messaging is handled, what you pay for, and how your team stays in control.

  • An Exatyl AI employee is an AI-powered business worker configured to handle specific customer conversations and workflows. It can answer questions, collect information, qualify leads, trigger actions, update connected systems, follow up with customers, and hand a conversation to your team when human involvement is needed.

  • No. WhatsApp is one of the channels an Exatyl AI employee works through, and replying is only the first step. The AI employee reads customer intent, follows your business rules, qualifies conversations, performs the actions you have configured, and moves the work forward until it is finished or handed to your staff.

  • Yes. Exatyl runs on the WhatsApp Business Platform, reached through a Business Solution Provider. Your business connects its own number under its own Meta account, and everything sent stays within Meta's rules, policies, and messaging requirements.

  • When the AI employee reaches something that needs a person, it hands the conversation to your team with everything gathered so far attached. Your team picks it up with the context already there instead of starting again.

  • WhatsApp conversation charges are separate from your Exatyl subscription. Your business connects its own Meta billing setup, and Meta bills those charges directly to that account at Meta's own rate, with nothing added on top.

  • Yes. Exatyl bills a one-time setup fee and a monthly subscription for use of the platform. WhatsApp conversation charges are separate and go straight to your own Meta account.

  • The subscription covers use of the platform: your AI employee, the conversation handling and booking it performs, your lead database, team alerts, and handover to your staff. The setup fee is charged once, at onboarding, and covers connecting your WhatsApp number to the platform and putting your first configuration in place.

  • Yes. It asks qualification questions, reads the answers, identifies intent, collects the information you need, books appointments into the calendar you connect, and sends the follow-ups you have configured.

  • Yes. It operates inside the instructions, workflows, business rules, and escalation boundaries you define. You decide what it handles on its own and where a person takes over.

  • It does not invent one. It asks for clarification, answers from the business knowledge you have given it, or hands the conversation to your team. An AI employee that guesses about your pricing or your availability costs more than one that says a colleague will confirm.

  • Your customer data belongs to your business. Exatyl stores it to run your AI employee and acts as a data processor on your behalf, never as the owner. Conversations are kept for 12 months, media files for 90 days, and lead records for as long as your subscription runs. The privacy policy sets out the full retention schedule and every sub-processor by name.

  • You choose which customer conversations your AI employee handles. Onboarding connects your WhatsApp number to the platform and puts that configuration in place: your business rules, your booking workflow, and the point where your staff take over. Pricing starts at the Starter plan.

WhatsApp Business Platform availability, messaging rules, pricing, and account requirements are subject to Meta's current policies and the configuration provided through the relevant Business Solution Provider.

AI employees for business

Give your business an AI employee.

Let AI handle the conversations and workflows that keep your team busy, while your people stay focused on the work that needs them.

See how it works

Exatyl AI employee

Ready
  • Listening
  • Understanding
  • Acting